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Application Support Engineer at Cubic³

Department: Operations

Setup
Hybrid
Location
Manila, Metro Manila
Type
Full-time
Level
not_specified
Posted

Description

Cubic³ is hiring an Application Support Engineer to provide Level 2 technical support and customer service for application and system issues. The role coordinates with support, development, testing, and customer support teams; administers and resolves application issues; performs root cause analysis and debugging; supports releases and deployments; manages production systems; and documents solutions. Required qualifications include Microsoft IIS, Microsoft SQL Server, IT hardware and software knowledge, complex problem solving, communication skills, and the ability to learn technical information quickly. Azure, Postman, programming concepts, and relationship-building experience are desired. New hires must work onsite five days per week during a six-month probation period, with a flexible arrangement of up to eight work-from-home days per month possible after probation.

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