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Application Support Engineer at DOCOsoft

Department: Technical SupportSeniority in posting: Mid-level

Setup
Hybrid
Location
London, England
Type
Full-time
Level
mid
Posted

Description

DOCOsoft is hiring a Business Application Support Engineer to troubleshoot and resolve complex business application issues, manage incidents and problems, monitor operational performance, conduct post-incident reviews, and support high-value insurance clients. The role requires a university degree, at least three years of relevant experience, client-facing technical support experience, Microsoft SQL Server and Windows production knowledge, IIS knowledge, strong analytical and communication skills, and the ability to translate technical information for non-technical users. Benefits include annual leave, private pension, a bonus scheme, private health, and life assurance.

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