Application Support Engineer at DTCC

Setup: Remote, Hybrid
Type: Full-time

Description

DTCC is seeking an Application Support Engineer to join their Information Technology group. This role focuses on ensuring the reliability, resiliency, and operational excellence of DTCC's Institutional Trade Processing (ITP) platforms. The engineer will leverage Site Reliability Engineering (SRE) principles to drive stability and continuous improvement across distributed systems, cloud technologies, OpenShift Container Platform (OCP), and enterprise messaging platforms. They will support over 40 mission-critical applications, partnering with various teams to deliver seamless production support, rapid incident resolution, and continuous service modernization.

Required Skills

Java/J2EE
Oracle, SQL, DB2
IBM MQ, Kafka
Splunk, Grafana, AutoSys
ServiceNow and ITIL processes
Linux/Unix
AWS or cloud-based environments
Kubernetes, Docker, and OpenShift
Python

Additional Information

Required Previous Experiences: 4 years of software engineering experience developing enterprise applications
Preferred Qualifications: Exposure to mainframe environments, including batch processing, job monitoring, and JCL.
Experience supporting Kafka-based applications and event-driven architectures.
Exposure to AI-driven automation or operational efficiency initiatives in production support environments.
Understanding of enterprise integration and distributed processing platforms.