Description
Global-e is seeking an Application Support Engineer to support its cross-border eCommerce platform and merchant clients. The role focuses on resolving production and merchant technical issues, handling escalations, debugging complex problems, investigating logs, and working with SQL and relational databases while collaborating with Tier 2 engineers, analysts, and other departments. It requires at least two years of technical support engineering experience, strong troubleshooting and communication skills, and excellent written and spoken English and Japanese.
