Description
The Application Support Engineer supports complex on-premise GovTech production systems by analyzing incidents, troubleshooting logs, databases, containers, servers, networks, and applications, documenting cases, coordinating second- and third-level support, and handing complex issues to development. The role requires IT-related training or studies, practical experience with infrastructure and applications, troubleshooting, root-cause analysis, basic software-development knowledge, and experience with logs, debugging, monitoring, and second- or third-level support. The technology stack includes Windows Server, Jira, Azure DevOps, Confluence, C#, Microsoft SQL Server, Oracle, PostgreSQL, Docker, and Kubernetes/OpenShift. Remote work is possible according to customer requirements, and the role offers flexible working hours, further training, and other employee benefits.
