Description
The Production Support Engineer provides hands-on day-to-day user application support for financial services systems, troubleshooting issues, monitoring jobs and machine resources, maintaining application, server, and environment configurations, coordinating with business stakeholders and external vendors, and documenting resolutions. The role requires at least four years of relevant IT experience in customer service, helpdesk, or application support, along with application administration and vendor-management experience; financial services experience is preferred.
