Description
oneZero is hiring a full-time Application Support Engineer for its Cyprus office to support customer-facing operations, client implementations, and weekend trading activities. The role involves responding to operational and business issues, triaging technical problems across network, operating system, and application layers, analyzing logs and FIX messages, managing software upgrades and migrations, configuring client applications, and providing support through phone, email, and live chat. The position requires 2–5 years of financial-services client-support experience, FIX knowledge, Windows proficiency, and basic networking and SQL knowledge; MetaTrader 4/5 knowledge is preferred. The schedule typically includes Saturday or Sunday plus four weekdays, with an initial eight-week Monday-to-Friday training period.
