Description
The Applications Support Intermediate Analyst provides technical and business support for Citi Applications, resolving user issues, coordinating with technology partners and vendors, participating in releases and disaster recovery testing, documenting support activities, and analyzing applications for risks and vulnerabilities. The role requires working knowledge of SQL, ServiceNow, ITRS, AppDynamics, and ELK, along with a bachelor’s degree or equivalent experience. It is a full-time position with a salary range of $79,320 to $110,680.
