Summary from listing
The client is hiring an Application Support Officer to provide day-to-day on-site support for an application at the client’s premises in Ammochostos. The role involves assisting users with navigation and processes, handling incidents and support requests, troubleshooting issues, escalating complex problems, supporting user testing, maintaining support records, and communicating with client stakeholders. The position requires Microsoft Office knowledge, basic IT and business-application familiarity, strong communication and organisational skills, and full-time on-site availability. Previous application, IT, or customer support experience is advantageous. The role pays a starting annual gross salary of €16,900, increasing to €18,200 after one year and €19,500 after two years, with 21 days of annual leave.
