Description
Kirey is hiring an Application Support Specialist to support Application Management Services teams in the insurance sector. The role provides Level 1 and Level 2 application support, manages incidents, service requests, and problems, monitors production systems and batch jobs, troubleshoots applications, analyzes logs and SQL/NoSQL data, supports releases and go-live activities, and maintains operational documentation and SLA compliance. The position requires 1–3 years of application support experience, knowledge of ITIL and enterprise operations, and familiarity with Windows, Linux/Unix, ticketing, monitoring, and AI tools. The role is based in Italy with hybrid work and an annual gross salary of €30,000–€35,000.
