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Application Support Specialist at EXO1000EXO

Department: Customer Support

Compensation

$65,000 – $75,000/yr

Setup
Hybrid
Location
Herndon, Virginia
Type
Full-time
Level
mid
Posted

Description

Exostar is hiring an Application Administrator in Herndon, Virginia, to provide second-tier technical support for client applications, manage escalated cases, document root-cause analysis and corrective actions, maintain service-level performance, and provide rotating off-hours support. The role requires at least two years of customer service, application administration, or call-center experience, U.S. citizenship, and the ability to obtain and maintain Exostar Trusted Role status; it is hybrid with three days per week in the office and pays $65,000 to $75,000 annually.

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