Description
The role provides first- and second-level application and system support through phone, ticketing, and remote access; troubleshoots software, database, interface, and network issues; installs, configures, and updates software; documents solutions; and coordinates with Development and Sales. It requires IT or technical education, prior application-support experience, knowledge of at least two technical areas, basic SQL knowledge, German language skills, and strong communication and organizational abilities. The position offers a 38-hour workweek with the option to work from home.
