Description
The Product Specialist II will provide application support and customer service for Enterprise Health/MIE customers across product lines, including EMR optimization, complex configurations, troubleshooting, training, product education, issue escalation, and deployment onboarding. The role requires at least two years of commercial customer service or support experience, business-application troubleshooting experience, strong communication and organizational skills, and applicable product certifications within 90 days of hire. It includes up to 10% travel and offers remote work, medical, dental, and vision insurance, a 401(k) match, paid time off, a quarterly bonus program, and a flexible schedule.
