Application Support Technical Lead at Citi

Compensation

$113,840 – $170,760/yr

Location: Jacksonville, Florida
Type: Full-time
Level: not_specified

Description

The Application Support Technical Lead manages professional teams and departments, integrating subject matter and industry expertise. This role involves contributing to standards, requiring an in-depth understanding of integrated areas, and coordinating with overall function objectives. The leader guides and influences colleagues and external customers, focusing on delivering timely and high-quality results, potentially involving planning, budgeting, and policy formulation.

Required Skills

Technical Oversight
Production Environment
Root Cause Analysis
Audit and Compliance
Stability Initiatives
Risk Assessment
Communication and Diplomacy
Written and Verbal Communication

Additional Information

Required Previous Experiences: 6-10 years experience in supporting the production environment.
Preferred Qualifications: Strong operations background with the ability to act as a liaison between technology and business teams, translating technology issues into operational and business impacts and driving effective stakeholder engagement.
Highly assertive communications skills, commanding personality. Ability to engage a large audience and lead the discussion with clear, articulate, and highly assertive communication. Must show confidence in all communications
Experience with application support would be an added advantage, but not essential
Ability to plan and organize workload
Consistently demonstrates clear and concise written and verbal communication skills
Ability to communicate appropriately to relevant stakeholders