Description
Unimax is hiring two permanent Application Support Technicians in Boucherville or Québec City. Reporting to the Director of Infrastructure and Cybersecurity, the role provides Level 2 application support and partial Level 3 expertise for Microsoft Dynamics 365, Manhattan WMS and TMS, Salesforce, web platforms, EDI integrations, and mobile devices. Responsibilities include troubleshooting, access management, configuration, business-requirement analysis, functional specification translation, testing, documentation, system monitoring, and on-call support. The position requires a DEP in Computer Support or equivalent training, 5 to 8 years of application-support or cloud-ERP experience, bilingual French and English communication, and availability for occasional overtime and a one-week-out-of-four on-call rotation. The role is remote, follows a 37.5-hour flexible schedule, and includes group insurance, a health spending account, wellness benefits, and other employee benefits.
