Description
The Application Systems Analyst supports and maintains enterprise IT systems while serving as the primary escalation resource for the Service Desk. The role troubleshoots Windows, Microsoft Entra ID, Intune, Meraki networking, and related enterprise systems; administers IT service management workflows and ticketing processes; supports incident, problem, change, onboarding, offboarding, access, endpoint, and application management; and provides technical support for office expansions, relocations, and infrastructure projects. The position requires an associate's degree or equivalent education and experience, at least two years of relevant experience, and familiarity with Windows, Entra ID, Intune, Meraki, PowerShell, and IT service management.
