Description
This role involves maintaining and supporting various system applications, serving as a primary technical contact for issue resolution between the technical team and stakeholders. Key responsibilities include building, maintaining, and patching applications, providing support through troubleshooting and incident management, creating technical documentation, analyzing performance, recommending roadmaps for hybrid cloud infrastructure, performing testing, liaising with vendors, managing multiple application environments, collaborating with cross-functional technical teams, deploying applications, monitoring system health, upgrading software, developing documentation, participating in technology upgrades and patches, implementing system maintenance during outages, handling project-related tasks like backup and recovery implementation, adhering to IT processes, fulfilling on-call rotations, and undertaking other assigned duties.
