Description
The Associate Business Application Administrator will support and enhance a recently implemented Jira Service Management environment in Richmond, Virginia, working hybrid three days onsite per week. Responsibilities include platform administration, defect and incident resolution, workflow design and deployment, migration support, Agile collaboration, requirements gathering, solution demonstrations, triage, documentation, and continuous improvement. The role requires a bachelor's degree in a relevant field, at least 12 months of Jira Service Management administration and configuration experience, workflow-development experience, access and migration experience, and strong communication and problem-solving skills.
