Summary from listing
Corning is hiring a Customer Support Engineer for its Photonics Connectivity Solutions business to manage customer and technical engagement for named key accounts. The role supports optical communications products through field trials, product evaluations, training, troubleshooting, on-site investigations, inquiries, product and process change requests, quality issues, and operational escalations. It also involves coordinating with engineering and development teams, developing customer relationships, gathering market intelligence, and analyzing product performance and reliability data. The position requires a bachelor’s degree in Engineering or Applied Science, five years of relevant experience with optical fiber, optical components, and data center connectivity, and strong technical communication and problem-solving skills.
