Description
The Applications Support Analyst provides day-to-day support for enterprise business applications used by human resources, finance, contract management, and other operational areas, including UKG and Blackbaud Financial Edge. The role handles user support, ITSM tickets, troubleshooting, configuration and access updates, testing and rollout of enhancements and releases, documentation, issue monitoring, and coordination with business users, vendors, and technology partners. A bachelor’s degree is preferred, along with at least two years of relevant experience; the position offers an annual salary of $75,000 to $87,500 and includes health and wellness benefits, tuition remission, retirement matching, paid leave, and other benefits.
