Description
The Apps Support Senior Manager leads one or more applications support teams and provides technical oversight across systems and applications. The role manages people, budgets, resource planning, performance evaluations, hiring, and disciplinary actions; coordinates incidents, problems, root-cause analysis, escalations, and strategic fixes; supports application stability, monitoring, failover, and resiliency; and advises senior business stakeholders. It requires strong communication, assertiveness, risk and compliance awareness, and a bachelor’s or university degree, with a master’s degree preferred.
