Description
The IT Helpdesk Campus Support Apprentice provides technical support for an assigned business unit, including end-user computer helpdesk requests, hardware and software diagnosis and repairs, business-process documentation, data extraction, workflow audits, and coordination with other IT departments. The role is full-time, onsite and remote-capable, and requires prior computer installation and troubleshooting experience, Microsoft Office proficiency, strong customer service and communication skills, and the ability to obtain relevant hardware-repair and CompTIA certifications. Compensation is $12.77–$19.23, with possible health insurance, retirement plans, and tuition assistance.
