Description
Hewlett Packard Enterprise is hiring an onsite ARC Support Engineer - L3 to lead troubleshooting of customer-reported issues involving Juniper routers, switches, and firewalls. The role isolates hardware and software issues, replicates customer environments, documents communication, supports testing and deployment, contributes to knowledge-base and training activities, and mentors support engineers. It requires a B.E. in Electronics/Engineering or Computer Science or equivalent, at least five years of networking industry experience, and strong Layer 3 and Layer 2 networking knowledge; SD-WAN, advanced datacenter, scripting, and cloud networking experience are preferred. Weekend coverage and pager rotation are required.
