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ARC Support Engineer - L3 at HPE

Department: Engineering & QA

Setup
On-site
Location
Bengaluru, Karnataka
Type
Full-time
Level
senior
Posted

Description

Hewlett Packard Enterprise is hiring an onsite ARC Support Engineer - L3 to lead troubleshooting of customer-reported issues involving Juniper routers, switches, and firewalls. The role isolates hardware and software issues, replicates customer environments, documents fixes, partners with services teams, supports testing and deployment, contributes to knowledge-base and training activities, and mentors peers. It requires a B.E. in Electronics/Engineering or Computer Science or equivalent, at least five years of networking industry experience, and strong Layer 3, Layer 2, multicast, MPLS, VPN, and traffic-engineering knowledge; SD-WAN, datacenter, scripting, and cloud networking experience are preferred. Weekend coverage and pager rotation are required.

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