Description
TTEC Digital is hiring an Architect, Product Development to lead engineers and technical leads while delivering AI-powered customer experience and contact center solutions. The role combines people leadership, solution architecture, implementation oversight, technical design reviews, risk management, and coordination across Engineering, QA, DevOps, Product Management, Architecture, and Professional Services. Candidates need at least 8 years of relevant experience, prior team-management experience, complex implementation experience, and expertise with Google AI technologies and cloud-native architectures.
