Compensation
£28,000 – £32,000/yr
Castle Trust Bank is seeking an Arrears & Collections Associate to manage customer interactions related to maturing loans, address arrears, and implement recovery processes. Responsibilities include negotiating repayment solutions, assessing customer circumstances, and initiating recovery actions. The role involves engaging with customers to ensure timely repayments, recommending support strategies, and planning workload priorities while adhering to regulatory standards.
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