Description
DHL Express México is hiring an Asesor Frontline for its customer service area. The role handles assigned customer calls, tracks shipments, answers questions about services and products, resolves issues, and maintains customer satisfaction and brand standards. Candidates should be recent graduates, graduates, or interns; intermediate English, good communication, conflict resolution, analytical thinking, and customer orientation are required, while one year of customer service or call center experience is preferred. Benefits include competitive salary, vacation pay, medical and life insurance, savings, bonuses, and development plans.
