Description
The Assistant Branch Manager supports the Branch Manager by overseeing branch operations, managing teller and deposit-account activities, developing new business, coaching staff, handling customer complaints, and supervising Head Tellers and Tellers. The role requires operating the branch independently when the Branch Manager is absent, maintaining security and fraud-prevention standards, and managing staffing schedules. Applicants must have a bachelor’s degree or equivalent experience, at least five years of customer-service experience, three years of retail banking experience, two years in a supervisory role, and the ability to obtain NMLS and Notary Public certification.
