Description
The Assistant Branch Manager supports the Branch Manager by providing customer service, processing transactions, selling and servicing bank products, originating and closing loans, maintaining wire authority, conducting audits and vault balancing, and overseeing a team of up to six employees. The role includes coaching and training team members, supporting sales goals, handling customer complaints, and ensuring compliance with bank policies and regulations. An associate degree or equivalent and one to five years of relevant supervisory experience in banking, retail, or sales are required, along with strong communication, customer service, problem-solving, organizational, and Microsoft Office skills, plus availability for extended or weekend hours.
