Description
OLIVER is hiring an Assistant Communications Content Manager in Birmingham, United Kingdom, to own end-to-end customer communications content development across email, letters, SMS, and digital messaging. The role shapes briefs, writes and edits copy, manages approvals and audit trails, applies Consumer Duty and regulatory requirements, simplifies communications, and partners with product, service, and other teams. It is a mid-senior specialist role with no direct reports, requiring strong writing, stakeholder, regulatory, AI, and customer-service experience, and offering a hybrid work arrangement.
