Description

The Assistant Director supports the University System of Maryland (USM) Office's Academic Affairs unit by collaborating with community colleges and four-year institutions to create transfer fairs and professional development events. This role involves coordinating and providing support for USM-wide affinity groups focused on enrollment management and articulation, assisting with scholarship reviews, and facilitating the smooth admission and enrollment of new students.

Required Skills

Transfer Enrollment and Articulation
Understanding of transfer policies, articulation practices, and pathways within Maryland higher education.
Ability to identify barriers to student success and apply analytical thinking to assess context, evaluate options, and propose practical, student-centered solutions.
Knowledge of federal, state, and local laws, regulations, and policies affecting higher education in Maryland, including FERPA, HIPAA, and related compliance requirements.
Demonstrated ability to communicate effectively and professionally, both orally and in writing, with diverse audiences including students, institutional partners, system leadership, and external stakeholders.
Strong attention to detail and accuracy, with the ability to manage multiple priorities while meeting deadlines.
Excellent organizational and time-management skills, including the ability to coordinate complex projects, events, and records across multiple partners and institutions.
Proven ability and enthusiasm for working collaboratively in a team environment, as well as across organizations and functional areas.
Sound judgment and discretion, including the ability to appropriately balance independent initiative with escalation or consultation when needed.
Proficiency with Microsoft Office applications, including Outlook, PowerPoint, OneDrive, Word, and Excel; experience with SharePoint, Microsoft Forms, and other collaborative tools.

Additional Information

Required Previous Experiences: Five (5) years of successful university or college administrative or academic professional setting experience within admissions, records and registration, and/or academic advising.
Experience with transfer enrollment and articulation.
Preferred Qualifications: Master’s degree in higher education administration, public administration, student affairs, or a closely related field.
Experience working within Maryland higher education systems, including familiarity with transfer pathways, articulation agreements, or community college partnerships.
Experience supporting or administering enrollment systems, data systems, or technology platforms (e.g., ARTSYS or similar systems).
Experience planning and executing conferences, workshops, or statewide events.
Familiarity with accessibility standards (ADA compliance) and best practices for creating accessible documents and digital content.

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Assistant Director at usm-office

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