Summary from listing
The Assistant Director of Operations and Program Development supports the Director of Clinical & Business Affairs in improving patient throughput across the Department of Urology. The role assesses, refines, implements, and oversees workflows involving Patient Access, Professional Services, operating rooms, inpatient units, emergency departments, Epic/MIT, and other departments. It also oversees practice managers at off-site Urology locations and focuses on access, revenue-cycle optimization, staffing, patient experience, efficiency, provider and staff satisfaction, strategy, and teamwork. The position requires a bachelor's degree, ten years of related work experience including at least five years in a supervisory capacity, knowledge of direct-patient-care workflows and revenue-cycle optimization, proficiency in Epic and Microsoft programs, and strong communication skills.

