Summary from listing
The Assistant Front Office Manager oversees The Greenbrier’s Front Office operations, including the front desk, bell stand, front door, and valet; coordinates arrivals, departures, billing, room assignments, guest check-in and check-out, and guest satisfaction; manages staff scheduling, training, performance evaluations, and labor costs; supports budgeting and inventory control; and resolves guest complaints while collaborating with hotel departments. The role requires at least two years of hospitality or related experience, supervisory experience, a high school diploma or G.E.D., and proficiency with word processing, spreadsheets, and databases.
