Description
The Assistant Front Office Manager will support the Front Office Manager and staff in maintaining hotel front-office efficiency, including training associates, handling guest complaints, managing arrivals and check-outs, completing inventories and rate discrepancies, maintaining supply and credit records, and coordinating with departments such as Night Audit and Loyalty. The role requires luxury hotel experience, flexible scheduling including nights, weekends, and holidays, physical ability to stand for scheduled shifts, customer service, multitasking, organization, property management system knowledge, and Microsoft Office proficiency.
