Description
The Customer Service Center Operations Manager provides leadership to drivers, dispatchers, office personnel, and supervisors; oversees daily transportation operations, safety, compliance, customer service, performance goals, financial performance, and continuous improvement; and supports the General Manager with local growth opportunities. The role requires college education or equivalent experience, 2–5 years of operations management experience, transportation or ground transportation experience, strong leadership and communication skills, Microsoft Office and transportation software knowledge, and budgetary or policy administration experience. Benefits include medical, dental, vision, basic life insurance, holiday pay, PTO accrual, and retirement savings plan enrollment.
