Description
The Learning and Development Manager at Grand Mercure Dubai City oversees training, quality assurance, employee development, learning budgets, audits, and performance improvement across the hotel. The role coordinates internal and external training, supervises departmental trainers, manages quality assurance teams, develops learning content, and supports operational standards and brand compliance. It requires a bachelor's degree or equivalent education and experience, two years of hospitality L&D experience, and strong communication, leadership, project management, and coaching skills.
