Assistant Manager at ekkf

Type: Full-time
Level: not_specified

Description

Tumi's Assistant Manager will lead a Retail team, focusing on exceptional client service, fostering strong customer relationships, and boosting sales. This role involves meeting and exceeding sales targets, developing and mentoring team members, ensuring compliance with company policies, and upholding visual merchandising standards.

Required Skills

Client Service
Sales
Leadership
Communication Skills
Visual Merchandising

Additional Information

Preferred Qualifications: Commitment to client service.
Strong understanding or passion for luxury, travel, fashion, and lifestyle markets.
Ability to display initiative, planning, prioritization, strategic thinking, and champion change.
Pride in work and striving for excellence.
Responsibility for performance and timely task completion.
Ability to train and coach others.
Openness to new ideas and quick application.
Assistance with store associate training and development.
Quarterly personal development goal setting.
Clear articulation of strengths, goals, and opportunities.
Critical thinking and problem-solving abilities.
Use of company tools for a comprehensive coaching approach.
Openness to receiving feedback from various sources.
Strong written and verbal communication skills adaptable across teams.
Ethical conduct in job duties.
Adaptability to organizational goals and changes.
Ability to stay calm and resolve conflicts.
Effective collaboration with teammates.
Maintenance of Tumi University Training.
Upholding company policies and procedures.
Ensuring adherence to visual merchandising guidelines.
Execution of excellent client service via client books, thank-you cards, and event strategies.
Consistent provision of a superior client experience.