Description
The CPDC Customer Support Manager leads the Customer Support team and manages customer orders across assigned regions. The role oversees order execution, purchase-order accuracy, dispatch and shipment coordination, CPDC parts shipments, inventory aging, customer communications, performance reviews, risk mitigation, and process improvements. It requires a degree or equivalent qualification, at least 10 years of relevant experience, customer and end-to-end order execution experience, people-management experience, Microsoft Office and ERP knowledge, and proficiency in English and Hindi.
