Summary from listing
The Payments and Cross-Border Remittances Operations Manager leads JPY payments and cross-border remittance operations, overseeing domestic and cross-border payment monitoring, transaction lifecycles across Zengin, BOJnet, and SWIFT, and business workarounds for system failures. The role manages onshore and offshore operations teams, third-party vendors, correspondent banks, regulators, and internal stakeholders; drives process excellence, cost management, automation, technology implementation, operational and compliance risk controls, audit support, incident reporting, and crisis escalation. It requires 7–12 years of banking experience, including 3–7 years managing payments, along with stakeholder management, communication, problem-solving, customer service, and business-level English and Japanese skills.
