Description
The Assistant Manager supports the Shop Manager and leads the shop and team in the Shop Manager's absence, including opening and closing the business, managing staff, handling cash and time-attendance systems, maintaining presentation and operational standards, processing bets through terminals and EPOS, delivering customer service, and promoting the company brand. The role requires team leadership, communication, problem-solving, customer service, and an interest in the sporting industry; one year of Assistant Manager or Supervisor retail experience is desirable, while industry experience is welcomed but not essential because full training is provided.
