Summary from listing
The Assistant Relationship Support Manager II serves as the primary service contact for HSBC Commercial Banking Corporate clients, handling complex client servicing requests, credit and account operations, limit-excess and exception reporting, and documentation follow-ups. The role also validates service and operational outputs, reports on quality and compliance performance, improves processes and controls, and coaches and trains RSM team members. Candidates need banking product knowledge, credit and operations understanding, strong communication and analytical skills, fluency in English, Cantonese, and Putonghua, and proficiency with Microsoft Office.
