Description
This entry-level Rooms Operations Manager supports the day-to-day operations of hotel departments including Housekeeping, Recreation, Laundry, Staff, AYS, Front Desk, and Concierge/Guest Services. The role oversees shift operations, employee scheduling and performance, guest arrival and departure procedures, guest satisfaction, budget and revenue activities, and departmental equipment and supplies. Candidates need a high school diploma or GED with three years of relevant guest-services experience, or a two-year degree in a related hospitality or business field with one year of relevant experience.
