Assistant Shift Supervisor at dtlvgroup

Location: Las Vegas, Nevada
Level: not_specified
Posted: Aug 25, 2026

Description

The Assistant Shift Supervisor at Golden Gate Hotel & Casino is responsible for delivering excellent guest service, upholding safety protocols, and assisting the main supervisor in daily operations. This includes training staff, managing performance, handling complaints, and ensuring compliance with company policies and gaming regulations.

Required Skills

Guest Service
Safety
Training
Planning
Assigning
Directing Work
Appraising Performance
Rewarding and Disciplining Employees
Resolving Issues

Additional Information

Preferred Qualifications: Ability to read and speak English and communicate effectively with Guests, Team Members and Management in both written and verbal form.
Understand and comply with all company, departmental and Gaming Control Board rules and regulations, policies, and procedures.
Ability to multitask.
Must be able to work any day of the week and any shift to include weekends and holidays.
Must be able to establish and maintain effective working relationship with Team Members and Guests.
Must be able to obtain required work cards.
Comfortable kneeling, carrying, bending, walking, and standing for extended periods of time.
Work is typically in an area which may be unusually hot, cold, noisy, ability to see color and may contain secondhand smoke.
Ability to stand and walk for long periods of time.
Respond to emergencies and incidents within designated areas promptly and according to policy.
Ability to lift 50 pounds.
Constant contact with fellow Team Members and Guests.
Ability to see color.