Description
The Automotive CRM Assistant will handle customer scheduling for after-sales services, manage and optimize appointment schedules, confirm bookings, send reminders, record customer information in the CRM, guide clients on service procedures and documentation, track service status, support technical and operational teams, and handle initial complaints. The role requires secondary education, customer-service experience, strong communication, organization, and familiarity with CRM tools; automotive after-sales experience is a plus. It is a commercial schedule position with health, dental, food, transportation, wellness, professional-development, and other benefits.
