Description
The Premier Client Service Associate handles inbound calls from existing customers of Empower’s Premier Retail products, providing account maintenance, asset movement, trade and money-out support, product guidance, and financial solutions education. The role requires at least one year of financial-industry customer service experience, call center experience, strong communication and technology skills, English fluency, and FINRA Series 6 or 7 and Series 63 credentials, with FINRA fingerprinting upon hire.
