Description
INIT Innovations in Transportation, Inc. is hiring an Associate Software Support Analyst for its Customer Support Team in Chesapeake, Virginia. The role serves as a first responder for software support requests, answers calls, captures and resolves application, access, and product-functionality issues, escalates and follows up on tickets, documents issues, and contributes to knowledge sharing. The position requires an associate’s degree or equivalent experience, at least one year of experience, Windows/Linux terminal experience, and rotating on-call availability. It is a hybrid role with an annual salary of $50,000 to $55,000 and includes health and dental insurance, paid time off, retirement matching, and other benefits.
