Associate Account Director at VML

VML is hiring an Associate Account Director to lead client-facing CRM, loyalty, and customer experience strategy and campaign delivery. The role manages client relationships, translates business objectives into omnichannel CRM programmes, coordinates cross-functional teams, owns account budgets and revenue forecasts, and supports renewals and upselling. Candidates need at least five years of account management or client services experience, CRM and marketing automation expertise, strong communication skills, and experience managing and mentoring junior team members. The position offers a base salary of $90,000–$140,000 USD and a hybrid work arrangement with teams in the office an average of four days per week.