Associate, Account Management at Housecall Pro

Compensation

$34,000 – $38,000/yr

Setup: Remote - Mexico
Type: Full-time
Level: Entry-level
Posted: Mar 25, 2026

Description

Housecall Pro is seeking an Associate, Account Management to oversee and manage relationships with high-value Pros, focusing on supporting existing accounts, driving account expansion, and selling add-on products. The role involves building strong, trust-based relationships, providing consultative solutions, and taking a proactive approach to retention and growth.

Required Skills

Account Management
Customer Success
Sales
Customer Support
Software-as-a-Service (SaaS)
CRM Systems
Salesforce
Consultative Selling
Negotiation Skills

Additional Information

Minimum Education: Bachelor’s degree or equivalent work experience
Required Previous Experiences: 2+ years of experience in account management, customer success, sales, or customer support within a Software-as-a-Service (SaaS) environment
Experience managing mid-market accounts ($20K–$200K Annual Recurring Revenue (ARR)) with a focus on retention and expansion
Preferred Qualifications: Contractor or home services industry experience is a plus
Strong emotional intelligence and empathy to build lasting, trust-based relationships
Excellent written and verbal communication skills with advanced professional fluency in English
Self-motivated and results-driven mindset focused on growth and performance
Ability to think strategically about account success while executing tactically
Proactive approach to identifying opportunities for improvement and expansion
Growth mindset with enthusiasm for contributing ideas that enhance team processes and the Pro experience