Description
Pravah is hiring three Customer Success Engineers to work embedded at electricity utility customer sites in New Delhi, Vadodara, Jaipur, and Visakhapatnam. The role involves observing how senior customers use the platform, documenting UI/UX and functionality issues, presenting to leadership, managing the feedback loop with engineering, mapping customer organizations, validating outputs, and identifying new opportunities. Candidates should have 2–5 years of experience in consulting, research, policy, development finance, multilateral organizations, or customer-facing startup work, strong written communication, technical curiosity, ownership, and fluency with AI tooling; prior energy-sector experience and data comfort are preferred.
