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Associate Client Service Representative at CSC

Department: Business Operations

Setup
Hybrid
Location
Wilmington, Delaware
Type
Full-time
Level
mid
Posted

Description

CSC is hiring an Associate Client Service Representative for its Small Business Call Center team in Wilmington, Delaware, on a hybrid schedule from Monday through Friday, 11:00 a.m. to 8:00 p.m. The role involves building client relationships, researching and processing legal documents, answering client questions, managing client portfolios, performing data entry and electronic filing, navigating databases, recommending process improvements, and growing existing client business. Candidates need at least three years of customer service or administrative experience, strong research, communication, computer, and organizational skills, MS Office proficiency, and eligibility to work without sponsorship.

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